4-phase QFD model (part 1 of 3)

Quality Function Deployment (QFD) is a design approach that maintains in focus what is most important to customers and stakeholders, thereby assuring quality and reducing project time. We can apply QFD to the development of products, parts, materials, services, events, software and websites – effectively any type of development that has a definable customer.

In this first post I will explain why I believe the established QFD models are good, but not yet perfect. Continue reading “4-phase QFD model (part 1 of 3)”