Case Study 1 images: Walk-through Product QFD for a simple example. Hold/right-click an image for view or save options.

QFD project scoping
Project scoping (phase 1 plan)
Voice of Customer
Voice of Customer (VOC) data
Analytical Hierarchy Process (AHP)
Analytical Hierarchy Process
Kano needs clasification

Kano needs classification
QFD requirements translation
Translation table
QFD hierarchy diagram

Requirements hierarchy diagram
House of Quality case study example
Phase 2 plan
Cost-Function Analysis
Function-Cost analysis
Pugh concept selection
Concept selection
Case Study 1 Concept Solution
Concept solution
QFD correlation chain diagram

Correlation chain diagram
Design for Manufacturing evaluation
Design For Manufacturing evaluation
Bill of Materials

Bill of Materials
House of Quality case study example
Phase 3 plan
Process selection

Process selection
Process definition
Production process
Critical process parameters
Process critical parameters values
House of Quality case study example
Phase 4 plan
Production quality plan
Production quality plan

 

Case Study 2 images: Walk-though Service QFD example. Hold/right-click an image for view or save options.

Service QFD product definition

Service product definition
Service QFD phases description

Service QFD phases
QFD project scoping
Project scoping
(phase 1 plan)
Service requirements translation
Translation table
(Whats into Hows)
Service QFD hierarchy diagram

Requirements hierarchy diagram
Service QFD House of Quality Phase 2
Phase 2 plan
Service QFD process selection
Process selection
Service QFD process definition
Process and critical elements
Service QFD House of Quality Phase 3
Phase 3 plan
Service QFD system critical parameters
Systems elements and critical parameters values
Service QFD House of Quality Phase 4
Phase 4 plan for implementation

 

Case Study 3 images: 1-sheet QFD variant. Hold/right-click an image for view or save options.

Simple QFD chart
1-sheet QFD charts
1-sheet QFD chart sections
1-sheet QFD chart sections
Case study Fault Tree
Fault tree
Potential Failure Analysis
Potential Failure Analysis
Nasal prong
Prior art product
Novel nasal prong concept

New product concept
Nasal prong parts view

New product construction
Novel nasal prong
New product

 

Related Concepts images. Right-click an image for view or save options.

Plan-Do-Check-Act management cycle

PDCA management cycle
Process-based PDCA organisation

PDCA organisation
ISO 9001 QMS model

QMS system model with strategic and tactical PDCA (twin arrows)
Six Sigma DMAIC cycle

Six Sigma DMAIC cycle
Perceived and real shortfall in result

Perceived and real shortfall
Cautious approach to setting targets

Cautious approach to setting targets
Stretch approach to setting targets

Stretch approach to setting targets
Key Performance Indicators scorecard

KPI scorecard
Visual management team board

Team board, 3-sheet
Visual management team board
Team board, 1-sheet
Business risk analysis

Risk analysis
Competent vs incompetent leadership

Competent vs incompetent leadership
Improvement divergent and convergent thinking modes
Modes of thinking in
the improvement cycle
Continual improvement effect

Continual improvement
Quality Assurance vs Quality Creation

Quality creation vs
quality assurance
Price-Quality curve

Price-Quality curve
Price to Quality Change Ratio

dQ/dP ratio
Obtainable margin risk

Obtainable margin risk
Strategy deployment process
Strategy and deployment process
Economic Value Added calculation

EVA (economic value added)
Economic Value Added levers

EVA levers
EVA forecast and substitution

EVA forecast and substitution needs
Products roadmap

Products roadmap
Product features market effect

Product features and market effect
Curve for rate of new product uptake

Rate of new product uptake, with priorities
New idea development path

New idea development path
Navigating solution space

Navigating solutions space (2D simplification)
Working platforms for Product Life-cycle Management

Products life-cycle working platforms
Sizeing PLM working platforms

Sizeing the product life-cycle working platforms
Curve for design process efficiency
Design process efficiency gradient
Product development life-cycle focus
Product development life-cycle focus
Resources demand effect from platform design

Resources demand effect from platform design
Cash curve effect from platform design
Cash curve effect from platform design
Flexible design can extract more value from market

Flexible design, value extraction optimisation
Form postponement

Form-postponement, points of variety differentiation
Form postponement inventory effect
Form-postponement, inventory effect
V-model design validation
Design validation, relationship links to specification
Process design

Process design
Capacity management productivity and efficiency

Capacity
Value added activities

Value-added activities