The integrated management system should define any
process that can affect the planning, operation and control of
any of the system standards that the organisation has adopted. The
process definition should describe what, who and how well something is done,
which in standards terms are inputs, outputs, responsibility and
criteria. Do not
define processes for obvious activities or those that professional
people are trained to know how to perform.
For each individual process, all of the organisational, standard and
regulatory requirements – from the various different sources – are
combined into the single process definition, in a coherent way. For
example, we do not create management review processes for each the
quality system and the environmental system; but instead we create a single
process that reviews quality and environmental systems together, in one
activity. The related processes documentations are further combined into
a single ‘process manual’, or whatever you may choose to name it, as
opposed to separate quality system and environmental system manuals.
Formal management standards, such as ISO 9001 and ISO 14001, do not prescribe any particular documentation structure. They do prescribed a shared High Level Structure (HLS) and core language, which enables their integration. Below demonstrates an example concept for implementing integration in processes documentation.